مکالمه تلفنی در انگلیسی

بعضی از زبان آموزان برای استفاده از زبان انگلیسی در هنگام مکالمه تلفنی دچار مشکل هستند. ساختارها و نمونه های زیر میتواند راهنمای مناسبی برای این دست از زبان آموزان باشد.

شروع مکالمات تلفنی به انگلیسی

• Could I speak to Carmela Cantani, please?
• Yes, this is Erika Mueller from KMV.
• Is this the sales/finance/marketing department? I'm calling about ...
• Could you transfer me to the IT department, please? Could you tell him/her that I called?
• Could you ask him/her to call me back?
• Can I leave a message, please?

پاسخگوی در مکالمات تلفنی به انگلیسی

• Who's calling, please?
• Could you tell me what it's about?
• I'll put you through.
• Can you hold?
• He seems to be with someone right now. Can I get him to call you?
• I'm afraid there's no answer. Can I take a message?
• I'm sorry, there's no answer. I can transfer you to his/her voice mail.